Terms of service

Welcome to Urban Home Pics. By accessing or using our website and placing an order, you agree to the following Terms of Service.

1. Products & Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate. However, minor differences in colour, appearance or packaging may occur.

2. Orders

An order is considered successfully placed after it has been confirmed by Urban Home Pics. We reserve the right to cancel an order in exceptional circumstances, including product availability or pricing errors.

3. Pricing

Product prices may be changed or updated without prior notice. The applicable price at the time of order confirmation will generally apply.

4. Customer Information

Customers are responsible for providing accurate and complete information, including their name, delivery address, email address and phone number.

5. Returns & Refunds

All orders are subject to our Return & Refund Policy. Products are non-returnable and refunds are not available, except where required by applicable law.

6. Damaged or Defective Products

Eligible damaged or defective products may be replaced when reported within 24 hours of delivery, subject to verification and availability.

7. Website Usage

Customers agree not to misuse the website, attempt unauthorized access, copy website content without permission, or engage in any activity that may interfere with the operation or security of the website.